Telephone Industry White Papers

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Telephone Industry White Papers (View All Report Types)

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

Proactive Service Assurance for Mobile Data Services sponsored by Infovista Corporation WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. Posted: 02 Mar 2009 \| Published: 26 Feb 2009 TOPICS: 3G Wireless \| Internet Access \| Internet Appliances \| Internet Services \| IP Services \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Systems

Transforming the Network for Triple Play sponsored by Alcatel-Lucent WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Converged Networks \| Data Communications Services \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Telecommunications Systems \| Triple Play Services

Smart Metering - Enabling Greater Energy Efficiency sponsored by Alcatel-Lucent WHITE PAPER: Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future. Posted: 06 May 2008 \| Published: 01 Jan 2007 TOPICS: Consumers \| Data Management \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Services

MPEG-4 Over IP Networks sponsored by Motorola Solutions WHITE PAPER: This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks. Posted: 05 Jan 2009 \| Published: 23 Dec 2008 TOPICS: Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Regulations \| Telecommunications Standards \| Telecommunications Systems

Redefining Interpersonal Communication sponsored by Alcatel-Lucent WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: IP Networks \| Telecommunications Industry \| Telecommunications Services

Increasing Operational Agility: BPM in Telecommunications sponsored by Oracle Corporation WHITE PAPER: Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps. Posted: 31 Oct 2013 \| Published: 31 Oct 2012 TOPICS: Application Integration \| Business Process Management \| Business Process Management Software \| Business Processes \| Manufacturing Systems \| Order Management Systems \| SOA \| Telecommunications Industry

Digital Billboard Advertising - New Life for a Classic Medium sponsored by Motorola Solutions WHITE PAPER: Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits. Posted: 02 Mar 2009 \| Published: 02 Mar 2009 TOPICS: Internet Access \| Mobile Device Management \| Network Performance \| Network Security \| Online Advertising \| Telecommunications Industry \| Wireless Advertising \| Wireless Infrastructure \| Wireless Services \| Wireless Systems \| WLAN

IPTV Channel Change Performance Testing sponsored by Ixia WHITE PAPER: Broadcast TV networks are increasingly deploying Video-On-Demand and broadcast content over IP networks that weren't designed for video. This test plan will help configure your network to deliver high-quality streaming video (IPTV) to your customers. Posted: 30 May 2006 \| Published: 01 May 2006 TOPICS: Collaboration \| IPTV \| Network Performance \| Telecommunications Industry \| Triple Play Services \| Video Systems