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Wi-Fi is back! Or more accurately, it never went away. Years after hearing that Wi-Fi was made obsolete by 3G and more recently 4G, Wi-Fi connectivity is increasing in importance for enterprises that support mobile employees - which is most companies today.
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
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Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
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Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
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AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.