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BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
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In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.
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This white paper explores the pivotal role of automation in achieving this goal and showcases tools and services that can assist you with the strategy, design, and implementation of this process.
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This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
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This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
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Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction.
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
