FFA White Papers

Business of Information Technology > Business Processes > Sales >
FFA White Papers (View All Report Types)

Six Steps for Successfully Buying Customer and Service Management Software sponsored by High 5 Software WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business. Posted: 19 May 2008 \| Published: 26 Nov 2007 TOPICS: Accounting \| CRM \| Customer Data Management \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Customers \| Field Force Automation

Mobile Field Service: Better Collaboration with the Back Office sponsored by Epicor Software Corporation WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success. Posted: 05 Nov 2013 \| Published: 31 Jul 2013 TOPICS: Business Performance Management \| Business Process Management \| Business Processes \| Customer Satisfaction \| Field Force Automation \| Mobile Device Management \| Mobile Device Management Software \| Mobile Payments \| Mobile Workers \| Workflow Software

Overcoming CIO Challenges in Global Mobility Management sponsored by BlackBerry WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. Posted: 19 Feb 2010 \| Published: 01 Jul 2009 TOPICS: Application Integration \| Applications Management \| CIOs \| Field Force Automation \| Handheld Devices \| Information Management \| Mobile Device Management \| Mobile Workers \| Productivity \| Smart Phones \| TCO \| Unified Messaging

Social is for Closers: Social Intelligence Guide for Sales sponsored by Microsoft India WHITE PAPER: If you're not already using social media for selling, you're missing out. In this comprehensive resource, get an in-depth look at how to leverage social media in order to build relationships, boost sales, and drive and nurture leads. Posted: 20 May 2014 \| Published: 20 May 2014 TOPICS: CRM \| Sales \| Sales and Marketing Software \| Social Computing \| Social Networking \| Web 2.0

Bridge the Gap Between Business and IT with Red Hat JBoss BPM Suite 6 sponsored by Red Hat WHITE PAPER: In this resource, discover a BPM suite that helps bridge the gap between business and IT, empowering non-technical and technical users alike to define and manage business processes across the enterprise Posted: 18 Apr 2014 \| Published: 30 Sep 2013 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Middleware \| Open Source

Improving the Success of Your Enterprise's Email Marketing Campaigns sponsored by Teradata WHITE PAPER: This document outlines some of the standard best practices that can enhance email communications, including: segmentation, personalization, mobile optimization, and landing pages. It also includes mistakes to avoid to increase customer loyalty and nurture incoming leads. Posted: 13 Feb 2015 \| Published: 13 Feb 2015 TOPICS: CRM \| CRM Best Practices \| Email \| Email Marketing \| Marketing \| Marketing Literature \| Sales

Mobile "systems of interactions" driving business process innovation sponsored by IBM WHITE PAPER: In this white paper, get an overview of mobile systems, or "systems of interaction", including the business and technological challenges, as well as how these systems impact the application lifecycle. Posted: 06 Nov 2013 \| Published: 31 May 2013 TOPICS: Application Development \| Application Life-Cycle Management \| Business Processes \| Mobile Device Management \| Systems Design and Development \| Systems Development Life-cycles

Microsoft Dynamics CRM Release Preview Guide sponsored by Microsoft India WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities. Posted: 20 May 2014 \| Published: 30 Apr 2014 TOPICS: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Service \| Customer Support Software \| Marketing \| Mobile CRM \| Sales \| Sales and Marketing Software \| Social Computing

Optimize the business value of your SAP implementation sponsored by IBM WHITE PAPER: Most SAP processes today are non-differentiating. To outpace competition, you must differentiate through process innovation. Access this white paper today to learn more about how to enhance the visibility and agility of SAP processes using innovative BPM software and, in turn, optimize the business value of your SAP implementation. Posted: 13 Nov 2013 \| Published: 31 Jan 2013 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| ERP \| ERP Software

CW EMEA – August 2023: Helsinki's Aalto University: Where ideas take off sponsored by TechTarget ComputerWeekly.com EZINE: In this issue of CW EMEA, we look at the startup scene in Finland. Every startup needs a starting place, and many Finnish innovators began at Aalto University. We also look at how the Gulf region is seeing some of the heaviest investments in the latest technology as countries diversify their economies to reduce reliance on oil. Read the issue now. Posted: 07 Aug 2023 \| Published: 10 Aug 2023 TOPICS: Artificial Intelligence \| Entrepreneurs \| European Union \| Hardware \| Internet Appliances \| Internet Computers \| Semiconductors

Does a proprietary solution automatically mean vendor lock-in? sponsored by TechTarget ComputerWeekly.com ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case? Posted: 08 Feb 2021 \| Published: 14 Mar 2016 TOPICS: Hardware \| IT Management \| IT Management Services \| Software \| Storage Appliances \| Storage Best Practices \| Storage Capacity \| Storage Hardware \| Storage Infrastructure \| Storage Management \| Storage Virtualization \| Storage Virtualization Software

Storage Capacity 101 to Post-Grad in a Flash sponsored by TechTarget ComputerWeekly.com ANALYST REPORT: In this report from Quocirca, analyst Clive Longbottom explains why you don't always get what you think you're getting with flash storage. Posted: 08 Feb 2021 \| Published: 14 Mar 2016 TOPICS: Data Analytics \| Data Deduplication \| Storage Appliances \| Storage Best Practices \| Storage Capacity \| Storage Infrastructure

Computer Weekly – 16 October 2018: Drilling into AI at Shell sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how oil giant Shell is using AI and machine learning to boost workforce productivity. We analyse the attempted Russian cyber attack revealed by the Dutch government. And we look at how blockchain is being used in the food and drink industry to improve supply chain management. Read the issue now. Posted: 08 Feb 2021 \| Published: 12 Oct 2018 TOPICS: Artificial Intelligence \| CIOs \| Collaboration \| Cybersecurity \| Network Security \| Security

Top 10 business applications stories of 2018 sponsored by TechTarget ComputerWeekly.com WHITE PAPER: The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018. Posted: 08 Feb 2021 \| Published: 03 Jan 2019 TOPICS: Application Deployment \| Application Integration \| Application Outsourcing \| Artificial Intelligence \| ERP \| ERP Software