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This white paper discusses the inherent challenges of dealing with "big data": overwhelming information that seems to come from everywhere and everything. Continue reading to discover strategies for overcoming these challenges by processing "big data" and providing impressive, real-time decision making.
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Business intelligence (BI) allows organizations to integrate applications and databases essential to users and enables analysis of information to optimize decision-making.
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With over 60% of CEOs saying they need to do a better job of capturing and understanding information to make more effective and timely business decisions, it's clear that there's a gap between capability and need. It's similarly fair to say that this shortfall is a leading reason why businesses aren’t as competitive as they’d like to be.
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Now more than ever, organizations need to transform their critical business processes and leverage multiple sources of information to adopt a better way of working. To make this transformation a reality, leading organizations have turned to case management solutions.
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Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.
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This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes.
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This brief video cuts through some of the confusion surrounding SDS and tells you what to look for – and what to avoid – when choosing an SDS product.
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Learn how you can improve usage of the tools you already have while streamlining software development and delivery. Explore how you can overcome collaboration problems using software lifecycle integration, which enables you to connect all software development and delivery tools, synchronize information across disciplines, and more.
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This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.