DITA White Papers

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Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

16 Tips for Working Smarter with Slack Apps and Workflows
sponsored by Slack
WHITE PAPER: Learn how to harness Slack's integrations and advanced features automate workflows and optimise communication.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Inclusion = everyone: Expert advice for improving tech diversity
sponsored by TechTarget ComputerWeekly.com
WHITE PAPER: At the Computer Weekly diversity in tech event, experts proposed a 15-point plan to improve diversity and inclusion across the industry. Suggestions focused on getting people into the sector and keeping them there. Download the full report here.
Posted: 02 Mar 2023 | Published: 03 Mar 2023

TechTarget ComputerWeekly.com

OpenFlex Composable Infrastructure: Highly Scalable and Flexible Resource Utilization
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how OpenFlex Composable Infrastructure uses NVMe™-over-Fabric to dramatically improve compute and storage utilization, performance, and agility in the data center.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

How a cloud-native CMS makes content delivery faster and easier
sponsored by Adobe
WHITE PAPER: Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience.
Posted: 08 Jun 2021 | Published: 08 Jun 2021

TOPICS:  IT Management
Adobe

Innovative Design for Storage Enclosures Reduces Field Drive Returns by 62%
sponsored by Western Digital
WHITE PAPER: Learn how innovation in the storage enclosure hardware can actually pay great dividends in terms of cost, performance and reliability and learn how Western Digital's deep knowledge of the interaction of devices and systems can help ensure an efficient design.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Ponemon - Costs and Consequences of Gaps in Vulnerability Response
sponsored by ServiceNow
WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
Posted: 08 Feb 2021 | Published: 06 Aug 2020

ServiceNow

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT
sponsored by ServiceNow
WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
Posted: 06 Oct 2021 | Published: 06 Oct 2021

TOPICS:  IT Management
ServiceNow

Building in Infrastructure Trust by 451 Research
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
Posted: 06 Oct 2021 | Published: 04 Oct 2021

TOPICS:  IT Management
Hewlett Packard Enterprise