Converged IP Contact Centers White Papers

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Revolutionizing Patient Care Through Communications
sponsored by Avaya
WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

11 Required Monitoring Platform Capabilities for Enterprise DevOps Teams eBook
sponsored by Datadog
WHITE PAPER: As DevOps teams work with an unprecedented volume of data, effective end-to-end monitoring is a key capability for any DevOps initiative. Here, explore the 11 required monitoring platform capabilities for enterprise DevOps teams. Download it here.
Posted: 10 Dec 2021 | Published: 21 Jan 2021

Datadog

AI & Automation: Emerging Trends in the IT Industry Today
sponsored by Slack
WHITE PAPER: Explore how AI and automation are redefining work to enhance productivity and cut costs for IT teams.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

Automated HCI: An Ideal Match for Your Hybrid Cloud
sponsored by Hitachi Vantara
WHITE PAPER: Read this paper to learn how hyperconverged infrastructure (HCI) and VMware Cloud Foundation reduce the complexity of hybrid cloud.
Posted: 23 Aug 2021 | Published: 23 Aug 2021

TOPICS:  IT Management
Hitachi Vantara

Extreme File System Performance on Supermicro Servers
sponsored by Supermicro
WHITE PAPER: Check out this white paper to learn about Supermicro's next-gen X12 BigTwin hardware, featuring 3rd Generation Xeon® Scalable Processors supporting up to 40 cores, higher instructions per clock, and two 512-bit-FMA units.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

The Total Economic Impact™ Of KX Insights
sponsored by KX
WHITE PAPER: Read this paper to learn the total economic impact™ of KX Insights, which will identify the cost, benefit, flexibility, and risk factors that could affect your investment decision.
Posted: 15 Jun 2022 | Published: 15 Jun 2022

TOPICS:  IT Management
KX

AI Training Workloads Can Be Scaled and Accelerated
sponsored by Supermicro
WHITE PAPER: Supermicro has partnered with Habana Labs and Intel® to deliver a high performance and cost-effective system for AI training coupled with the 3rd Gen Intel® Xeon® Scalable Processor. Explore this white paper for an overview of the Supermicro X12 Gaudi AI Training system to enable high-performance computing for deep learning workloads.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

Real-time Data: The Speed to Business Value
sponsored by KX
WHITE PAPER: Businesses around the world have arrived at a new frontier of data management and analytics. We’re entering the era of fast data, where big ideas are fueled by insights gleaned from data in real-time. Read this paper to learn how real-time data can drive business value across a range of potential value outcomes.
Posted: 15 Jun 2022 | Published: 30 Dec 2022

TOPICS:  .NET | IT Management
KX