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This book is written for readers who have varying levels of familiarity with ODM. It talks about the features of ODM as model for managing operational decision-making.
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View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.
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The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.
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The workplace is quickly becoming a highly mobilized environment where employees can work remotely. As executives work from home or during travel, important company data is housed in remote buildings far from the protection of the office walls. View this resource to learn more about protecting your business with governance and compliance.
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SharePoint is quickly becoming the centerpiece of collaboration for business processes in many top corporations. However, SharePoint only works when users are “online." This white paper examines the typical requirements for offline access in a number of scenarios and SharePoint site configurations.
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This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.
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In this in-depth white paper, learn how to choose the best CMS for customer experience management. Understand this entity from the perspective of the marketer and developer.
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This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
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Businesses are always looking for ways to improve. However, the challenges involved in applying consistent policies and executing centralized management oversight for all records are making it difficult for many enterprises to achieve the desired results. View this resource to uncover some of the biggest challenges.
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This brief white paper details a SharePoint security system that protects your content while also allowing easy access to those who are authorized.