Computer Telephony White Papers

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Speed Up Your Software Development Cycle
sponsored by Slack
WHITE PAPER: Learn how to accelerate coding and deliver more software faster.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

AI & Automation: Emerging Trends in the IT Industry Today
sponsored by Slack
WHITE PAPER: Explore how AI and automation are redefining work to enhance productivity and cut costs for IT teams.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

Supercharging Employee Growth and Development
sponsored by ServiceNow
WHITE PAPER: Business Leaders are finding that focusing on skills, rather than jobs or degrees, strengthens your workforce with modern data and insights. This paper presents four ways that a skills-powered approach can supercharge employee growth and development.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

2021 Vendor Showdown: IT Service Management Providers
sponsored by ServiceNow
WHITE PAPER: Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

The Total Economic Impact Of Slack For Technical Teams
sponsored by Slack
WHITE PAPER: Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.
Posted: 08 Feb 2021 | Published: 23 Oct 2020

TOPICS:  IT Management
Slack

Fabrics and the New Data Infrastructure
sponsored by Western Digital
WHITE PAPER: Read this paper to learn how new data infrastructure is coming and what that new infrastructure will look like as well as why we actually need it.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

8 Simple Steps for Automating Governance, Risk and Compliance (GRC)
sponsored by ServiceNow
WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.
Posted: 08 Feb 2021 | Published: 07 Nov 2018

ServiceNow

Zoned Namespaces (ZNS) SSDs Explained
sponsored by Western Digital
WHITE PAPER: Learn the value of Zoned Namespaces (ZNS) SSDs for highly-scalable digital architectures – cloud services, mega digital platforms, and data center infrastructure – for data-intensive workloads.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

TOPICS:  IT Management
Western Digital

Protect and Preserve Your Data from Endpoint to Infrastructure
sponsored by Dell Technologies, Intel and Vmware
WHITE PAPER: Read this paper to learn how to achieve cyber resilience and learn how to protect your data from endpoint to infrastructure with help from a partnership between Dell Technologies and VMware.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  IT Management
Dell Technologies, Intel and Vmware