WEBCAST:
Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.
WEBCAST:
The following webcast depicts how to create, update, and manage a successful business plan. Discover what techniques you can use to move your business forward.
SOFTWARE DOWNLOAD:
Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.
WEBCAST:
This exclusive webcast focuses on helping companies understand how they can easily identify the impact that SAP support and enhancement packs will have on their existing transactions and the business processes that rely on them.
WEBCAST:
The biggest challenge to improving the efficiency of your business processes often lies in knowing how these processes really work in your organization. This webcast will teach you how to visualize and analyze your business processes from historical data, expose process waste and apply lean initiatives to achieve significant value.
WEBCAST:
In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced.
VIRTUAL SEMINAR:
Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.
WEBCAST:
View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
