Enterprise Contact Centers Multimedia

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Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Your Path to a Mature AppSec Program sponsored by Veracode, Inc. WEBCAST: This webcast outlines the steps most of Veracode's customers take to develop a mature application security program and provides more information on mature AppSec programs. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

A Perspective on U.S. Health Industry Changes sponsored by IBM VIDEO: Director of Health Industry Transformation at IBM gives his perspective on the changes impacting U.S. Healthcare. Posted: 20 Jan 2017 \| Premiered: 20 Jan 2017 TOPICS: IT Management

Rapidly Turn Innovation Into Value With Digitalisation sponsored by Hewlett-Packard Enterprise VIDEO: Learn how digitalisation allows AkzoNobel to accelerate innovation and work smarter. Posted: 30 Jan 2017 \| Premiered: 30 Jan 2017 TOPICS: IT Management

Outthink Four Walls: Spectrum Protect Executive Demo sponsored by IBM WEBCAST: Experience a demo that includes sample data for two backup servers running in a virtual environment. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Kinetic IT sponsored by McAfee, Inc. VIDEO: Hear from Kinetic IT's Security Service Director on the successful fourteen year partnership with McAfee. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Advantage Cloud: A Clear Path to Modernizing B2B Integration sponsored by IBM WEBCAST: Many rely on outdated, manual systems to exchange critical data. Learn how to reshape B2B integration with the cloud. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management