Carrier Switches (Churn) Multimedia

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Plan and Act on Findings with IBM Cognos Enterprise sponsored by IBM WEBCAST: The following webcast depicts how to create, update, and manage a successful business plan. Discover what techniques you can use to move your business forward. Posted: 08 Nov 2013 \| Premiered: Nov 8, 2013 TOPICS: Business Activity Monitoring \| Business Continuity Planning \| Business Continuity Planning Software \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| Business Processes

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform sponsored by Oracle Corporation WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels. Posted: 27 Jan 2016 \| Premiered: Dec 15, 2015 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| eCommerce Software \| Oracle (Product) \| Retail Channels

Author and deploy rules using WebSphere ILOG JRules Business Rules Management System sponsored by IBM PRODUCT DEMO: Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions. Posted: 12 Dec 2010 \| Premiered: 12 Dec 2010 TOPICS: Application Development \| Application Server Hardware \| Application Server Software \| Applications Management \| Business Process Management \| Business Process Management Software \| Business Processes \| WebSphere

Oracle Advanced Customer Services: Solution Support Center sponsored by Oracle Corporation WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. Posted: 18 Feb 2008 \| Premiered: Feb 18, 2008 TOPICS: Business Process Management \| Customer Service \| IT Management \| Operating Systems \| Operational Support Systems \| Oracle (Product)

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

Oracle TimesTen In-Memory Database sponsored by Oracle Corporation WEBCAST: In this 40 minute webcast, listen to Oracle's Marie-Anne Neimat introduce the Oracle TimesTen In-Memory Database. Learn why people use in-memory database (it's all about low latency) and how this technology can accelerate existing Oracle Database applications as well as new applications. Posted: 04 Nov 2010 \| Premiered: Nov 4, 2010 TOPICS: Customer Service \| Database Administration \| Database Management \| Database Performance Management \| Memory \| Oracle (Product) \| Query Tools

What Distinguishes World Class Manufacturing Companies sponsored by NetSuite WEBCAST: This webcast discusses the challenges faced by manufacturers and the characteristics that make top enterprises stand out from the pack. Posted: 14 Dec 2011 \| Premiered: Dec 14, 2011 TOPICS: Business Process Management \| Business Process Modeling \| Business Processes \| Cloud Computing \| Cloud Management \| ERP \| Manufacturing \| Manufacturing Industry \| Manufacturing Systems \| SaaS ERP \| Software as a Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Taking Stock of Product Data: Using Data Quality to Refine PIM Initiatives sponsored by DataFlux Corporation WEBCAST: This live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives. Posted: 04 Oct 2007 \| Premiered: Aug 1, 2007 TOPICS: Business Intelligence \| Compliance (Systems Operations) \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Service \| Data Governance \| Data Management \| Data Quality \| Data Warehouses \| Master Data Management

3 Reasons Why CEM Is the Place to Innovate sponsored by OpenText WEBCAST: The following webcast intends to clarify the current state of customer experience management and how companies can start powerful initiatives of their own. Tune in now to find out how CMOs and CIOs need to work together to make CEM take flight, what needs to be addressed, and much more. Posted: 19 May 2014 \| Premiered: May 19, 2014 TOPICS: CRM \| CRM Best Practices \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction