Call Centre Management Multimedia

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Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

Talkdesk

IT Priorities 2018 - What are UK IT managers spending their budgets on?
sponsored by TechTarget ComputerWeekly.com
VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, talks us through the key areas that IT managers in the UK are planning on spending their budgets on. Results and statistics are taken from Computer Weekly's 2018 IT Priorities survey in which over 250 IT decision makers took part.
Posted: 08 Feb 2021 | Premiered: 02 May 2018

TechTarget ComputerWeekly.com

Evolution of the Security Operations Center
sponsored by McAfee, Inc.
VIDEO: Hear an overview on how SOC is defined within the industry, a history of SOCs and model options for your organization.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.

National Weather Service Provider Delivers Quality 24x365
sponsored by IBM
VIDEO: Hear how Met Office in the UK leverages a flexible infrastructure to efficiently analyze data in real-time.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017

TOPICS:  IT Management
IBM

In Place Analytics for VSAM, ADABAS, DB2, IMS and more
sponsored by IBM
WEBCAST: Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Mosaic Uses SAP on Azure to Help the World Grow the Food it Needs
sponsored by Microsoft
VIDEO: Watch this video to learn how The Mosaic Company turned to Microsoft Azure to get the most out of its SAP system and to Capgemini as its systems integrator.
Posted: 14 Feb 2018 | Premiered: 14 Feb 2018

TOPICS:  IT Management
Microsoft

Your Chance to Get It Right: Five Keys to Building AppSec into DevOps
sponsored by Veracode, Inc.
WEBCAST: Watch this webcast to learn five key factors of building code securely from the beginning.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.

Stop Living in the Past: A New Approach to Application Security
sponsored by Veracode, Inc.
WEBCAST: This webcast will discuss how organizations should evolve their security strategies as users and apps become the risk focal point. Watch to learn how.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.