Online Customer Support Software Reports

Improving Identity and Access Management in an SAP Environment
sponsored by Dell Software
WHITE PAPER: In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
Posted: 06 May 2010 | Published: 06 May 2010

Dell Software

Approaches to SAP HANA Adoption: ERP, Business Intelligence, and More
sponsored by Red Hat
EGUIDE: In this expert e-guide, we explore how organizations across a variety of industries are leveraging SAP's in-memory platform to enhance reporting, analytics, self-service BI, ERP transformation, mobility, and more. Discover which approach to SAP HANA – on premise, in the cloud, or via mobile apps – is best for you.
Posted: 28 Mar 2017 | Published: 17 Mar 2017

Red Hat

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer?
sponsored by Dell, Inc. and Intel®
EZINE: Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
Posted: 16 Feb 2010 | Published: 16 Feb 2010

Dell, Inc. and Intel®

Chalk Talk: Simplify User Access with NetIQ Solutions
sponsored by NetIQ
WHITE PAPER: View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

NetIQ

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

Top 5 Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
WHITE PAPER: This paper lists and explains the top 5 considerations for enabling self-service business analytics. Discover the type of software and amount of discipline necessary to make it happen.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

Dell Software

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI
sponsored by Jaspersoft
EGUIDE: In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.
Posted: 12 Mar 2012 | Published: 12 Mar 2012

Jaspersoft

Red Hat JBoss Portal Platform: Our Value Proposition
sponsored by Red Hat
WHITE PAPER: Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Posted: 07 Jun 2013 | Published: 07 Jun 2013

Red Hat