WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
WHITE PAPER:
This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
WHITE PAPER:
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
EGUIDE:
In this e-guide: The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted. The government is stepping in to use more taxpayers' money to compensate subpostmasters who were ruined by the Post Office Horizon scandal.
EZINE:
In this week's Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn't worked. It's an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now.
EZINE:
In this week's Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK's digital strategy? Read the issue now.
EZINE:
In this week's Computer Weekly, the UK government's digital chief has announced his shock departure, but what will it mean for the future of digital public services? Dell went back to a private company two years ago – has it proved to be a successful move? And our latest buyer's guide looks at big data appliances. Read the issue now.
RESOURCE:
Today's overall increasing security risks have threatened the state and local government IT departments. This has impacted their functionality. In this infographic, learn about the many different security challenges government IT departments face.
EZINE:
In this week's Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now.
