Distribution Channel Management Reports

MicroScope July 2019: The effects of Brexit on business
sponsored by MicroScope
EZINE: Brexit is still to be delivered, but the channel has to carry on as if it's business as usual
Posted: 08 Feb 2021 | Published: 05 Jul 2019

MicroScope

MicroScope – April 2020: Seeking sustainability in the channel
sponsored by MicroScope
EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
Posted: 08 Feb 2021 | Published: 01 Apr 2020

MicroScope

MicroScope - December 2021: Valuing the MSP
sponsored by MicroScope
EZINE: In this month's MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now.
Posted: 26 Nov 2021 | Published: 03 Dec 2021

MicroScope

MicroScope – June 2023: Take a balanced approach to security
sponsored by MicroScope
EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
Posted: 01 Jun 2023 | Published: 02 Jun 2023

MicroScope

Packaged services – the global shift towards virtual distribution
sponsored by MicroScope
EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.
Posted: 08 Feb 2021 | Published: 03 May 2019

MicroScope

Take Charge of MSP Sales and Marketing
sponsored by TechTarget IT Channel
EBOOK: This three-part guide aims to help MSPs build sales operations and make key marketing decisions that will generate brand-new leads and expand customer bases.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

TechTarget IT Channel

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Computer Weekly – 20 January 2015: FT sold on cloud benefits
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to the Financial Times CTO about the publisher's successful move to the public cloud and plans for further expansion to meet its data warehousing needs. And we examine the emerging market for mobile application services in the cloud. Read the issue now.
Posted: 19 Jan 2015 | Published: 16 Jan 2015

TechTarget ComputerWeekly.com

E-Guide: PSA Software: the future of the channel business
sponsored by Autotask Corporation
EGUIDE: In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.
Posted: 17 Mar 2011 | Published: 17 Mar 2011

Autotask Corporation

ESRI Ensures a Single, Seamless Conversation with Customers Across All Channels
sponsored by Genesys
CASE STUDY: This case study reveals how Esri, a leading provider of GIS mapping software, redesigned the overall customer service experience in order to better support changing customer demands and improve interactions across all channels.
Posted: 16 Sep 2013 | Published: 28 Feb 2013

Genesys