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Most Popular IT Service Management Reports
Reducing IT Deployment Time, Labor, and Costs with Hyper-V™ and Dell
sponsored by Dell, Inc. and Intel
IT Managers Struggle to Make the Right Service Desk Choice!
sponsored by Numara Software
1 - 15 of 69 Matches
Podcast: Global business Xchanging shares results of proactive IT operations implementation - Vendor Podcast
sponsored by BMC Software, Inc.
Podcast: | Posted: 19 Mar 2010
Premiered:19 Mar 2010
Speaker:  Amanda Flynn, Enterprise Architect, Xchanging
Charlie Geisler, BMC Software, Senior Manager, Proactive Operations
Summary: This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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Service Portfolio Management: Manage IT For Business Value
sponsored by CA
White Paper: | Posted: 18 Mar 2010
Published:12 Oct 2009
Summary: Read this paper to learn how Service Portfolio Management can be implemented to achieve and show evidence of improved business satisfaction, reduced waste, reduced cost, and enhanced service quality. IT can better select strategic investments and maximize business value.
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The Cloud Computing Environment: Reaping the Benefits of Virtualization Requires Management of the Service Value Chain
sponsored by CA
White Paper: | Posted: 18 Mar 2010
Published:19 Feb 2010
Summary: Cloud computing, virtualization, and on-demand solutions are evolving to address the system complexity issues that IT managers deal with every day. Read this paper to learn about the benefits of the cloud computing environment.
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Succeeding with New Procurement Strategies
sponsored by SAP America, Inc.
White Paper: | Posted: 16 Mar 2010
Published:16 Mar 2010
Summary: Get the results of a 2009 SAP survey in which over 200 procurement executives reveal what procurement strategies are working for their organizations in today's challenging economy and what they envision for the future of procurement. Results are analyzed by industry and company size.
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Automating Discovery of Applications, Dependencies, and Configurations: Why What You Don't Know Can Hurt You
sponsored by ASG Software Solutions
Webcast: | Posted: 10 Mar 2010
Premiered:Available On Demand
Summary: Join EMA Research Director Julie Craig and ASG Sr. Director of Solutions Management Ian Rowlands for this informative one-hour Webinar to learn about DDM and how it enables IT to build on existing technology investments.
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Global business Xchanging shares results of proactive IT operations implementation - Vendor Webcast
sponsored by BMC Software, Inc.
Webcast: | Posted: 09 Mar 2010
Premieres:23 Mar 2010, 09:00 EDT (13:00 GMT)
Speaker:  Amanda Flynn, Enterprise Architect, Xchanging
Charlie Geisler, BMC Software, Senior Manager, Proactive Operations
Summary: This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
Get This Now

Virtualization Management And Trends
sponsored by CA
Analyst Report: | Posted: 05 Mar 2010
Published:28 Jan 2010
Summary: As virtualization technologies continue to expand and become a critical element of IT services, it is important to monitor the operational impacts and benefits. This Forrester study examines the current state of virtualization and discusses seven key findings surrounding aspects such as application virtualization and software as a service.
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How APM Today Prepares You to Succeed With Cloud Technologies Tomorrow
sponsored by Compuware Corporation
Webcast: | Posted: 26 Feb 2010
Premiered:Available On Demand
Summary: What role does APM play in the migration to cloud computing? Why is that role growing in importance? How can you take full advantage of APM and cloud computing? Watch this webcast to learn those answers and learn how to reduce costs, decrease complexity, and optimize performance in your organization.
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ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
White Paper: | Posted: 23 Feb 2010
Published:23 Feb 2010
Summary: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
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IT2020: The New Performance Management Paradigm
sponsored by ASG Software Solutions
White Paper: | Posted: 22 Feb 2010
Published:22 Feb 2010
Summary: Read this paper to learn more about the tight connection between business and technology and the ongoing trend of rising IT costs. As a result of these increases, businesses are demanding that IT be more than a static resource.
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Aperture Data Collection Process: A Necessity for Realizing the Benefits of DCSM
sponsored by Aperture - An Emerson Network Brand
Technical Article: | Posted: 22 Feb 2010
Published:22 Feb 2010
Summary: As the data center continues to grow in complexity, the Data Center Service Management (DCSM) discipline is becoming widely adopted by organizations that wish to migrate to higher levels of process maturity. This technical brief will discuss the benefits of using DCSM.
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Succeeding with Proactive IT with ASG's metaCMDB
sponsored by ASG Software Solutions
White Paper: | Posted: 22 Feb 2010
Published:22 Feb 2010
Summary: This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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Aperture VISTA and the CMDB: An Enterprise Best Practices Approach
sponsored by Aperture - An Emerson Network Brand
White Paper: | Posted: 22 Feb 2010
Published:22 Feb 2010
Summary: The last few years have seen significant interest and effort in integrating the many tools large enterprises use to manage their IT infrastructure and applications. Central to this integration effort is the concept of a Configuration Management Database (CMDB). Read this whitepaper to learn a best practices approach.
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ASG: Distinctively Positioned to Optimize Web Application Performance
sponsored by ASG Software Solutions
White Paper: | Posted: 22 Feb 2010
Published:22 May 2009
Summary: This paper delves into the complexity of managing Web applications and evaluates ASG's ability to deliver deep, broad, and accurate insight into application performance.
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Service Management from Reactive to Proactive IT Management
sponsored by CA and PSR Associates, Inc.
White Paper: | Posted: 18 Feb 2010
Published:08 Feb 2010
Summary: This white paper focuses on companies who are looking to evolve their service management abilities to improve customer service, deliver tangible results to senior management, and improve service delivery to improve business success in these challenging economic times.
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1 - 15 of 69 Matches


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