ITSM: How CIOs are leveraging AI & machine learning
The demand for better, faster, cheaper and more scalable IT services and operations has been fueled by advances in technology and a rise in people’s expectations.
As the market is now introduced to self-service and automation, organizations must learn how to incorporate these new technologies in a way that drives value.
Check out this TechTarget blog to access 12 AI and machine learning use cases in ITSM.